Notifications

"Critical Priority" triage will bypass Silent Mode and DND settings.

Triage & Patient Communication

Critical Priority High fever, respiratory distress, etc.

Urgent Threads Initial symptoms, new messages

Routine Follow-ups Refills, records requests

Delivery Channels

App Push Notifications

Email Digests

SMS / Text Alerts

Team & Lab Alerts

Lab Results Available

Staff Internal Messages

HIPAA Note: Notifications will not contain Patient Name or specific medical details. You must open the app to view PHI.