Patient Queue

Urgent First
Gold Tier
Home Visits
Follow-ups
01:42 SLA Breach
LJ

Leo Jenkins

Gold Member • 3 Years Old
High Fever (103.1°F). Parent Sarah reports lethargy and shallow breathing. AI recommends immediate escalation.
08:15 SLA Target
SC

Sarah Cooper

Premium Member • 5 Years Old
Persistent Cough. No fever reported. Parent Alice requesting a telehealth consult for a possible RX refill.
14:00 Queue Wait
JW

James Wilson

Basic Member • 1 Year Old
Diaper Rash. Photos uploaded. Non-urgent request for topical cream recommendations.